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QUALITY INITIATIVES LEADERS
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QUALITY MANAGEMENT
Quality Leadership
The leadership of SwedishAmerican Health System guides the quality and safety program and allocates resources to foster the efforts for continuously improving organizational performance. These leaders include the governing board, chief executive officer, vice presidents, medical staff officers, directors, and managers. They provide leadership for quality activities by role modeling, planning, educating, setting priorities and providing support.
Specific individuals who play a key role in SwedishAmerican's quality initiatives include Chief Medical Officer Kathleen M. Kelly, M.D., Director of Quality Management Mary McCarthy, Director of Clinical Quality and Patient Safety Jean Holm, and MSO Quality Manager Albert Ferrabone.
Quality and Safety Program
SwedishAmerican Health System's Quality and Safety Program seeks to systematically improve organizational performance and assure that a single level of care is provided for patients. Performance improvement activities provide health system and medical staff leaders with measures of competency for individuals and demonstrate improvement in processes and outcomes. In addition, an organization-wide safety program focuses on reducing medical errors and providing a safe healthcare environment.
The Quality and Safety Program includes the following:
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